IRC to matrix changes.
Signed-off-by: James Antill <james@and.org>
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2 changed files with 13 additions and 11 deletions
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@ -30,7 +30,7 @@ outage.
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Owner::
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Fedora Infrastructure Team
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Contact::
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#fedora-admin, sysadmin-main group
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https://chat.fedoraproject.org/#/room/#admin:fedoraproject.org, sysadmin-main group
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Location::
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Anywhere
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Servers::
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@ -58,8 +58,9 @@ a koji outage, let someone know.
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==== Contacts
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Pretty much all coordination occurs in #fedora-admin on
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https://libera.chat/[libera.chat]. Stop by there to watch more about what's going on.
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Pretty much all coordination occurs in
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https://chat.fedoraproject.org/#/room/#admin:fedoraproject.org[Infra on matrix].
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Stop by there to watch more about what's going on.
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Just stay on topic.
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=== Unplanned Outage
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@ -88,8 +89,8 @@ Don't be general::
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after 60 seconds"
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Don't report an outage that's already been reported::
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* BAD: "/join #fedora-admin; Is the build system broken?"
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* Good: "/join #fedora-admin; wait a minute or two; I noticed I can't
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* BAD: "/join #admin; Is the build system broken?"
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* Good: "/join #admin; wait a minute or two; I noticed I can't
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submit builds, here's the error I get:"
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Don't suggest drastic or needless changes during an outage (send it to the list)::
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@ -105,7 +106,7 @@ Do research the technologies we're using and answer questions that may come up::
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http://httpd.apache.org/docs/2.2/mod/mod_mime.html#addencoding"
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Please try to contact OnCall first. This could be done by typing `.oncall`
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in #fedora-admin channel.
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in #admin matrix room.
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== Infrastructure Members (Admin Access)
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@ -148,7 +149,7 @@ Prior to beginning an outage to any monitored service on
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http://status.fedoraproject.org please push an update to reflect the
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outage (see xref:status-fedora.adoc[status-fedora SOP]).
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Report all information in #fedora-admin. Coordination is extremely
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Report all information in #admin. Coordination is extremely
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important, it's rare for our group to meet in person and matrix is our only
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real-time communication device. If a web site is out please put up some
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sort of outage page in its place.
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@ -157,7 +158,7 @@ sort of outage page in its place.
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Once the outage is over ensure that all services are up and running.
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Ensure all nagios services are back to green. Notify everyone in
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#fedora-admin to scan our services for issues. Once all services are
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#admin to scan our services for issues. Once all services are
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cleared update the status.fp.o dashboard. If the outage included a new
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feature or major change for a group, please notify that group that the
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change is ready. Make sure to close the ticket for the outage when it's
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@ -182,7 +183,7 @@ let the team know. Messes can always be cleaned up after the outage.
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==== Determine Severity
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Some outages require immediate fixing, some don't. A page should never
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go out because someone can't sign the cla. Most of our admins are in US
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go out because someone can't sign the cla. Lots of our admins are in US
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time, use your best judgment.
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Use the following as loose guidelines, just use your best judgment.
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@ -204,7 +205,7 @@ After an outage has been verified, acknowledge the outage in nagios:
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https://admin.fedoraproject.org/nagios/, update the related system on
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the status dashboard (see the xref:status-fedora.adoc[status-fedora SOP])
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and verify changes at http://status.fedoraproject.org, then head in to
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#fedora-admin to figure out who is around and coordinate the next course
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#admin to figure out who is around and coordinate the next course
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of action. Consult any relevent SOP's for corrective actions.
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==== Fix it
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@ -7,7 +7,8 @@ Managing our wiki.
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Owner::
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Fedora Infrastructure Team / Fedora Website Team
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Contact::
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#fedora-admin or #fedora-websites on libera.chat
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https://chat.fedoraproject.org/#/room/#admin:fedoraproject.org
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https://chat.fedoraproject.org/#/room/#websites:fedoraproject.org
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Location::
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https://fedoraproject.org/wiki/
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Servers::
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