115 lines
2.8 KiB
Text
115 lines
2.8 KiB
Text
= Mailman Infrastructure SOP
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== Contact Information
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Owner::
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Fedora Infrastructure Team
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Contact::
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#fedora-admin, sysadmin-main, sysadmin-tools, sysadmin-hosted
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Location::
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phx2
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Servers::
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mailman01, mailman02, mailman01.stg
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Purpose::
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Provides mailing list services.
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== Description
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Mailing list services for Fedora projects are located on the
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mailman01.phx2.fedoraproject.org server.
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== Common Tasks
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=== Creating a new mailing list
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* Log into mailman01
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* `sudo -u mailman mailman3 create <listname>@lists.fedora(project|hosted).org --owner <username>@fedoraproject.org --notify`
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+
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[IMPORTANT]
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.Important
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====
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Please make sure to add a valid description to the newly created list.
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(to avoid [no description available] on listinfo index)
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====
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== Removing content from archives
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We don't.
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It's not easy to remove content from the archives and it's generally
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useless as well because the archives are often mirrored by third parties
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as well as being in the INBOXs of all of the people on the mailing list
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at that time. Here's an example message to send to someone who requests
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removal of archived content:
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....
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Greetings,
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We're sorry to say that we don't remove content from the mailing list archives.
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Doing so is a non-trivial amount of work and usually doesn't achieve anything
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because the content has already been disseminated to a wide audience that we do
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not control. The emails have gone out to all of the subscribers of the mailing
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list at that time and also (for a great many of our lists) been copied by third
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parties (for instance: http://markmail.org and http://gmane.org).
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Sorry we cannot help further,
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Mailing lists and their owners
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....
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== Checking Membership
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Are you in need of checking who owns a certain mailing list without
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having to search around on list's frontpages?
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Mailman has a nice tool that will help us list members by type.
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Get a full list of all the mailing lists hosted on the server:
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....
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sudo -u mailman mailman3 lists
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....
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Get the list of regular members for example@example.com:
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sudo -u mailman mailman3 members example@example.com
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....
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Get the list of owners for example@example.com:
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....
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sudo -u mailman mailman3 members -R owner example@example.com
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....
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Get the list of moderators for example@example.com:
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sudo -u mailman mailman3 members -R moderator example@example.com
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....
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== Troubleshooting and Resolution
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=== List Administration
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Specific users are marked as 'site admins' in the database.
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Please file a issue if you feel you need to have this access.
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=== Restart Procedure
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If the server needs to be restarted mailman should come back on it's
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own. Otherwise each service on it can be restarted:
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....
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sudo service mailman3 restart
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sudo service postfix restart
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....
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== How to delete a mailing list
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Delete a list, but keep the archives:
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....
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sudo -u mailman mailman3 remove <listname>
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....
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