Review gdpr_sar SOP

Signed-off-by: Michal Konečný <mkonecny@redhat.com>
This commit is contained in:
Michal Konečný 2021-08-24 10:29:38 +02:00
parent f341022334
commit fd1e44f3f1
2 changed files with 8 additions and 8 deletions

View file

@ -38,7 +38,7 @@
** xref:fmn.adoc[FedMsg Notifications (FMN) - SOP]
** xref:gather-easyfix.adoc[Fedora gather easyfix - SOP]
** xref:gdpr_delete.adoc[GDPR Delete - SOP]
** xref:gdpr_sar.adoc[gdpr_sar - SOP in review ]
** xref:gdpr_sar.adoc[GDPR SAR - SOP]
** xref:geoip-city-wsgi.adoc[geoip-city-wsgi - SOP in review ]
** xref:github2fedmsg.adoc[github2fedmsg - SOP in review ]
** xref:github.adoc[github - SOP in review ]

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@ -14,10 +14,8 @@ Contact::
#fedora-admin
Persons::
bowlofeggs
Location::
Phoenix
Servers::
batcave01.phx2.fedoraproject.org Various application servers, which
batcave01.iad2.fedoraproject.org Various application servers, which
will run scripts to collect SAR data.
Purpose::
Respond to SARs.
@ -29,13 +27,15 @@ playbook to respond to a SAR.
When processing a SAR, perform the following steps:
[arabic, start=0]
[arabic]
. Verify that the requester is who they say they are. If the request
came in email and the user has a FAS account, ask them to file an issue
at https://pagure.io/fedora-pdr/new_issue Use the following in email
reply to them:
+
`In order to verify your identity, please file a new issue at https://pagure.io/fedora-pdr/new_issue using the appropriate issue type. Please note this form requires you to sign in to your account to verify your identity.`
`In order to verify your identity, please file a new issue at
https://pagure.io/fedora-pdr/new_issue using the appropriate issue type.
Please note this form requires you to sign in to your account to verify your identity.`
+
If the request has come via Red Hat internal channels as an explicit
request to delete, mark the ticket with the tag `rh`. This tag will help
@ -61,7 +61,7 @@ $ sudo ansible-playbook playbooks/manual/gdpr/sar.yml -e sar_fas_user=bowlofeggs
....
. Generate a random sha512 with something like:
`openssl rand 512 | sha512sum` and then move the output file to
/srv/web/infra/pdr/the-sha512.tar.gz
_/srv/web/infra/pdr/the-sha512.tar.gz_
. Update the ticket to fixed / processed on pdr requests to have a link
to https://infrastructure.fedoraproject.org/infra/pdr/the-sha512.tar.gz
and tell them it will be available for one week.
@ -116,7 +116,7 @@ You also need to add the host that the script should run on to the
....
[sar]
bodhi-backend02.phx2.fedoraproject.org
bodhi-backend02.iad2.fedoraproject.org
....
=== Variables for OpenShift apps