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IRC to matrix changes.

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Signed-off-by: James Antill <james@and.org>
This commit is contained in:
James Antill 2025-05-14 13:58:35 -04:00
parent 8f3a5c0d55
commit 9cccc3cf40
2 changed files with 13 additions and 11 deletions
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21
modules/sysadmin_guide/pages/outage.adoc
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@ -30,7 +30,7 @@ outage.
Owner:: Owner::
Fedora Infrastructure Team Fedora Infrastructure Team
Contact:: Contact::
#fedora-admin, sysadmin-main group https://chat.fedoraproject.org/#/room/#admin:fedoraproject.org, sysadmin-main group
Location:: Location::
Anywhere Anywhere
Servers:: Servers::
@ -58,8 +58,9 @@ a koji outage, let someone know.
==== Contacts ==== Contacts
Pretty much all coordination occurs in #fedora-admin on Pretty much all coordination occurs in
https://libera.chat/[libera.chat]. Stop by there to watch more about what's going on. https://chat.fedoraproject.org/#/room/#admin:fedoraproject.org[Infra on matrix].
Stop by there to watch more about what's going on.
Just stay on topic. Just stay on topic.
=== Unplanned Outage === Unplanned Outage
@ -88,8 +89,8 @@ Don't be general::
after 60 seconds" after 60 seconds"
Don't report an outage that's already been reported:: Don't report an outage that's already been reported::
* BAD: "/join #fedora-admin; Is the build system broken?" * BAD: "/join #admin; Is the build system broken?"
* Good: "/join #fedora-admin; wait a minute or two; I noticed I can't * Good: "/join #admin; wait a minute or two; I noticed I can't
submit builds, here's the error I get:" submit builds, here's the error I get:"
Don't suggest drastic or needless changes during an outage (send it to the list):: Don't suggest drastic or needless changes during an outage (send it to the list)::
@ -105,7 +106,7 @@ Do research the technologies we're using and answer questions that may come up::
http://httpd.apache.org/docs/2.2/mod/mod_mime.html#addencoding" http://httpd.apache.org/docs/2.2/mod/mod_mime.html#addencoding"
Please try to contact OnCall first. This could be done by typing `.oncall` Please try to contact OnCall first. This could be done by typing `.oncall`
in #fedora-admin channel. in #admin matrix room.
== Infrastructure Members (Admin Access) == Infrastructure Members (Admin Access)
@ -148,7 +149,7 @@ Prior to beginning an outage to any monitored service on
http://status.fedoraproject.org please push an update to reflect the http://status.fedoraproject.org please push an update to reflect the
outage (see xref:status-fedora.adoc[status-fedora SOP]). outage (see xref:status-fedora.adoc[status-fedora SOP]).
Report all information in #fedora-admin. Coordination is extremely Report all information in #admin. Coordination is extremely
important, it's rare for our group to meet in person and matrix is our only important, it's rare for our group to meet in person and matrix is our only
real-time communication device. If a web site is out please put up some real-time communication device. If a web site is out please put up some
sort of outage page in its place. sort of outage page in its place.
@ -157,7 +158,7 @@ sort of outage page in its place.
Once the outage is over ensure that all services are up and running. Once the outage is over ensure that all services are up and running.
Ensure all nagios services are back to green. Notify everyone in Ensure all nagios services are back to green. Notify everyone in
#fedora-admin to scan our services for issues. Once all services are #admin to scan our services for issues. Once all services are
cleared update the status.fp.o dashboard. If the outage included a new cleared update the status.fp.o dashboard. If the outage included a new
feature or major change for a group, please notify that group that the feature or major change for a group, please notify that group that the
change is ready. Make sure to close the ticket for the outage when it's change is ready. Make sure to close the ticket for the outage when it's
@ -182,7 +183,7 @@ let the team know. Messes can always be cleaned up after the outage.
==== Determine Severity ==== Determine Severity
Some outages require immediate fixing, some don't. A page should never Some outages require immediate fixing, some don't. A page should never
go out because someone can't sign the cla. Most of our admins are in US go out because someone can't sign the cla. Lots of our admins are in US
time, use your best judgment. time, use your best judgment.
Use the following as loose guidelines, just use your best judgment. Use the following as loose guidelines, just use your best judgment.
@ -204,7 +205,7 @@ After an outage has been verified, acknowledge the outage in nagios:
https://admin.fedoraproject.org/nagios/, update the related system on https://admin.fedoraproject.org/nagios/, update the related system on
the status dashboard (see the xref:status-fedora.adoc[status-fedora SOP]) the status dashboard (see the xref:status-fedora.adoc[status-fedora SOP])
and verify changes at http://status.fedoraproject.org, then head in to and verify changes at http://status.fedoraproject.org, then head in to
#fedora-admin to figure out who is around and coordinate the next course #admin to figure out who is around and coordinate the next course
of action. Consult any relevent SOP's for corrective actions. of action. Consult any relevent SOP's for corrective actions.
==== Fix it ==== Fix it

3
modules/sysadmin_guide/pages/wiki.adoc
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@ -7,7 +7,8 @@ Managing our wiki.
Owner:: Owner::
Fedora Infrastructure Team / Fedora Website Team Fedora Infrastructure Team / Fedora Website Team
Contact:: Contact::
#fedora-admin or #fedora-websites on libera.chat https://chat.fedoraproject.org/#/room/#admin:fedoraproject.org
https://chat.fedoraproject.org/#/room/#websites:fedoraproject.org
Location:: Location::
https://fedoraproject.org/wiki/ https://fedoraproject.org/wiki/
Servers:: Servers::