diff --git a/modules/ROOT/assets/images/Daily_Process_Updated.svg b/modules/ROOT/assets/images/Daily_Process_Updated.svg new file mode 100644 index 0000000..cce70db --- /dev/null +++ b/modules/ROOT/assets/images/Daily_Process_Updated.svg @@ -0,0 +1,1319 @@ + + + +image/svg+xml +A NEW CPE ISSUE RESPONSE FLOW 2022 +QUARTERLY REVIEW OF OUTPUT & BACKLOG BY CPE REVIEW TEAM + + + + + + +CPE Review Team to provide guide on where they should spend their time through % for the next monthCPE Review Team to give insight into potential rise in support required in certain areasCPE Review Team review reportsClear goals and alignment regarding support for the next monthRequester informed work is complete-Work assigned-Work on item-ResolvedTeam review/refine backlog on daily sync (am & pm) & request more info from requestor (if required)Moved to top of backlogReview backlog and check if old backlog tickets are still validTicket tagged accordingly. Is ticket a priority?Community member logs a ticket through the relevant trackerDAILY PROCESS + + + + + +YES +Where are we spending the most time?This may or may not need to be communicated +NO +