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+# How to deal with spam posts on pagure
+
+When an ticket is raised for a spam user on the Fedora infra tracker take the
+following actions.
+
+## Clear the spam
+Click on the user in pagure and check their activity for all comments they have
+made. Remove all these comments unless otherwise advised.
+
+## Ban the user in pagure
+
+ssh to pagure02.fedoraproject.org. As root user run the following command:
+
+```
+pagure-admin block-user <username> <date to block until>
+```
+
+For example:
+
+```
+pagure-admin block-user spamuser 2060-01-01
+```
+
+## Disable user in IPA
+
+### Frontend
+
+* Login to the ipa server and search the users name.
+* Click on the user.
+* In the Actions dropdown menu click disable
+
+
+### Command line
+
+* ssh to ipa01.iad2.fedoraproject.org
+* run `ipa user-disable <user>`
+
+
+
+