add "report spam" link to mailing list footers #9629

New issue

Closed

opened 2021-02-05 23:47:02 +00:00 by mattdm · 7 comments

mattdm commented

2021-02-05 23:47:02 +00:00

Describe what you would like us to do:

At least the Fedora Users list, and possibly all lists could do with a footer like this:

Report Spam: https://pagure.io/fedora-infrastructure/new_issue

As a bonus, maybe a new template for mailing list spam reports, and link to that template?

When do you need this to be done by? (YYYY/MM/DD)

Whenever.

# Describe what you would like us to do: ---- At least the Fedora Users list, and possibly all lists could do with a footer like this: Report Spam: https://pagure.io/fedora-infrastructure/new_issue As a bonus, maybe a new template for mailing list spam reports, and link to that template? # When do you need this to be done by? (YYYY/MM/DD) ---- Whenever.

tmz commented

2021-02-06 00:25:33 +00:00

Thanks for bringing this up and always being helpful on the ${large_number}'s of lists you're on.

Should we be worried that this could lead to waves of duplicate reports?

For the few spam reports I've filed, I've marked them private so that I can include the full message without worrying that I'm just making the issues page another way for the spammer's message to be seen. If that's something we'd like to encourage, we'd perhaps want to change the footer to point to a documentation page which included the desired steps to take when reporting a message rather than dropping folks directly into the infrastructure issues queue.

Perhaps a better footer would be to point to a page on what to do if you see spam which included "don't reply to it on the list, for any reason :)" and then suggests folks report it to the list owners, who will know if they had already reported the message or not?

I despise spammers and want them addressed quickly and without mercy, but I am concerned that if we push folks to report issues that we could add burden to the already heavy load of the infrastructure team.

(I'm not an active member of the infrstructure team, just a fellow sysadmin and list admin on the users list.)

Thanks for bringing this up and always being helpful on the ${large_number}'s of lists you're on. Should we be worried that this could lead to waves of duplicate reports? For the few spam reports I've filed, I've marked them private so that I can include the full message without worrying that I'm just making the issues page another way for the spammer's message to be seen. If that's something we'd like to encourage, we'd perhaps want to change the footer to point to a documentation page which included the desired steps to take when reporting a message rather than dropping folks directly into the infrastructure issues queue. Perhaps a better footer would be to point to a page on what to do if you see spam which included "don't reply to it on the list, for any reason :)" and then suggests folks report it to the list owners, who will know if they had already reported the message or not? I despise spammers and want them addressed quickly and without mercy, but I am concerned that if we push folks to report issues that we could add burden to the already heavy load of the infrastructure team. (I'm not an active member of the infrstructure team, just a fellow sysadmin and list admin on the users list.)

smooge commented

2021-02-06 03:21:35 +00:00

Currently the mail software is needing a complete revamp which is a delayed initiative. Templates and such would need to be dealt with as part of this initiative

humaton commented

2021-02-08 09:48:54 +00:00

Metadata Update from @humaton:

Issue priority set to: Next Meeting (was: Needs Review)

**Metadata Update from @humaton**: - Issue priority set to: Next Meeting (was: Needs Review)

kevin commented

2021-02-10 19:29:01 +00:00

Actually we already modify this template:

roles/mailman/files/mailman-template-list-member-generic-footer.txt

So, perhaps another line that says: "Do not reply to spam on the list, report it at https://pagure.io/fedora-infrastructure' ?

Actually we already modify this template: roles/mailman/files/mailman-template-list-member-generic-footer.txt So, perhaps another line that says: "Do not reply to spam on the list, report it at https://pagure.io/fedora-infrastructure' ?

poc commented

2021-02-10 20:05:04 +00:00

Actually we already modify this template:

roles/mailman/files/mailman-template-list-member-generic-footer.txt

So, perhaps another line that says: "Do not reply to spam on the list, report it at https://pagure.io/fedora-infrastructure' ?

Sounds good to me.

> Actually we already modify this template: > > roles/mailman/files/mailman-template-list-member-generic-footer.txt > > So, perhaps another line that says: "Do not reply to spam on the list, report it at https://pagure.io/fedora-infrastructure' ? > Sounds good to me.

kevin commented

2021-02-10 21:08:37 +00:00

Pushed. Should be active after the playbook finishes.